Patient Testimonials

TJ FUSCO
TJ FUSCO
22:58 07 Dec 21
Dr. Malchow is a doctor that genuinely cares about his patients. When I was under Dr. Malchow‘s care at the Amg ketamine center. Before and after every infusion he took his time to see how he could help maximize the benefits and effects of the treatments. The treatment itself was a spiritual journey that was very positive. My nurse Dustin was amazing and he walked me through the treatment the 1st day of the infusion and eased my anxiety about the treatment. Dr. Malchow also takes time to create a wellness plan curated to your needs and success to help with your overall health! Unfortunately I was one of the patients that fell into that 20% that ketamine doesn’t work for. But I do believe that IT DOES WORK. And I have seen it with my own eyes. We just recently had a family member receive infusions at a clinic closer to them and it’s has completely changed there life! From someone who couldn’t get out of the bed because they were so depressed to now being able to finally get there quality of life back. I do believe that Dr. Malchow is a healer and someone that god has chosen to change and save lives! And if you are that person ketamine where ketamine didn’t work for you DONT GIVE UP THERE IS LIGHT AT THE END OF THE TUNNEL!
Dave Srite
Dave Srite
23:39 06 Nov 21
A clearing, life altering experience that every person on this planet should experience to get closer if not 100 percent bridging the missing gaps and work towards the wellness of your life. It is spiritual in detail and revitalizing in a most ambitious way. If I could pay a friend to drive me down i would do a five day trip all expenses paid in my car. Your hotel your food. You could go into Nashville . You would have your own fine time .
Josh Vernon
Josh Vernon
12:04 25 Sep 21
I couldn’t be more blessed to have found this amazing clinic for treatment on an array of issues. Issues that include chronic pain, depression and opioid dependence. First and for most, every person in this clinic has been an absolute blessing to work with. These are not just some of the best medical personnel I’ve worked with but some of the best human beings I’ve ever been around. Every person in the office cares about you as an individual and your health goals.I’ve been referred for years to different “specialists”, only to end up with more medication on top of more medication. Prior to having these infusions I was taking upwards of 20 pills a day for anxiety, depression, fibromyalgia, severe arthritis and of course chronic pain. After I completed 5 infusions I now take 3 medicines (which will go to 2 in less than 30 days) and none of those medications include opiates. I don’t want to incorrectly explain how the process works but one thing is for sure, it works! Dr Malchow will put you on a path to healing with the help of his entire staff (Dustin and Dawn play a big role in this process as well). I would recommend that anyone who suffers from these debilitating illnesses, reach out to them! They have literally saved my life through the grace of God!
Reid Creviston
Reid Creviston
17:02 16 Sep 21
Having treatments at AMG Ketamine and Wellness has been an amazing experience. The staff is wonderful, professional, kind, and dedicated to your individual health journey and goals. Dr. Malchow is one of the best doctors I’ve ever worked with. He listens to everything you say totally judgement free and creates a plan totally Aligned with you and your personal health. He is extremely present and engaged with his patients and will do anything he can to make the treatments a positive experience. This treatment got me out of bed and back on my feet doing what I love. Prior to the treatments I was a 27 year old who could barely get out of bed due to the pain. Now I am active again, smiling, laughing, and I’m in so much less pain. This amazing group of individuals can truly make a difference in your life with their treatment plan and bedside manner.
Carol DeMoville
Carol DeMoville
20:44 26 Jul 21
Words can’t begin to describe how grateful I am to Dr Malchow and his entire team of professionals who cared for me at AMG Ketamine and Wellness Center. After a horseback riding accident many years ago and the following procedures, injections and surgeries, I felt like there was no hope for me. This has given me a second chance at life! This is not just a job for the wonderful people who work there, it’s truly a calling. Dr Malchow is one of the kindest, most compassionate people I’ve ever met and he and his staff care deeply for their patients. My family and I can’t thank them enough. I would wholeheartedly and without any reservation recommend this treatment to anyone struggling as I did for so many years.
d tropauer
d tropauer
18:11 07 Jul 21
I lost and was witness to the loss of my 15-year-old son to a tragic golf cart accident. It was nine years ago. The journey since has been nothing but pain and immense suffering. It’s cause severe mental instability. I lost my faith, my career, my family and many friends. Everything that meant so much to me. Anxiety the worst demon of all. I have tried many different drugs and treatments. I finished my sixth infusion and I’m awaiting my boosters. I don’t know how it all works scientifically. I can only describe it like a light switch. It has been dark, scary and left me unable to find my way. I noticed a difference after my first infusion. Only to get better and better.The light has been turned back on. I can see and I’m finding my way. I finally have some hope. Hope with continued therapy and the boosters I will have the peace of mind that I’ve been praying for. I am determined to get the word out spread it to us many people as I can. In today’s world we see so much anxiety and depression everywhere. Especially with our younger adults they are a future we need to help them along. Dr. Malchow and his staff are amazing. They are thorough, kind and encouraging. I was never concerned going into the treatments because I knew that they would take very good care of me.Dr. Malchow is committed to helping others not just with the infusions he develops care plans for you and guide you on your way through the process.
David Gebhardt
David Gebhardt
02:18 21 Jun 21
A loved one sought treatment and was a bit nervous about the whole process, but what a fantastic experience. The staff, including Rona and Dawn are friendly and competent. Dr. Malchow made an amazing impression as a man who is as passionate about caring for his fellow man as well as the technical practice of medicine (which can often be very impersonal and clinical). We had a personal connection with him that usually takes years to develop. He is a healer in the best sense of the word.The experience at AMG itself was spa-like - comfortable and serene. A great amount of thought has obviously gone into the design the medical practice, and the training of the staff. "Why on earth didn't I make the appointment sooner" is rarely something that I hear from this loved one, but I heard it a lot after treatment. From someone who really does not like needles, injections and IVs, I was amazed.The treatment was thoroughly effective, with near immediate results - much better than any of the alternate treatments tried previously. I freely give my highest recommendation, and have repeatedly to everyone who will listen.
Ann Cox
Ann Cox
21:01 23 May 21
Dr. Malchow and his staff are excellent. Detailed assessment and attention to detail, especially safety. They really care about helping their patients. My depression responded favorably to the IV infusions of ketamine and I am deeply grateful that I found this place. If you are suffering from treatment resistant depression, I highly recommend getting a consultation with Dr. M, he literally has saved my life.
Chuck Lee
Chuck Lee
21:17 07 May 21
I am deeply thankful to have discovered the Ketamine Wellness Center. Dr. Malchow and his team are simply amazing. Their level of clinical expertise has been apparent from the very beginning of my treatment. The Wellness Center’s environment is of the highest quality, which brings a great sense of calm and safety. This is a team that is committed to making a difference one patient at a time. I appreciate very much the time that Dr. Malchow has taken to individualize my therapy. It is this attention to detail that demonstrates the compassion and commitment that is at the core of their care. I am so fortunate to have found such a life-changing, life-giving blessing. For me, this has been one of those moments in life where everything changes… for the good. I’ve been liberated to be my true self; a person who can once again feel hope and joy. I am simply amazed.
Billie Bowman
Billie Bowman
22:10 06 May 21
My life has gone from a very dark and deeply depressed one to one that is bright and glorious and full of hope, joy, light, laughter and optimism and it is due entirely to the ketamine infusions I received at AMG along with the loving and compassionate care of Dr. Malchow and his phenomenal staff. I shudder just thinking about had I gone anywhere else because, at age 65, I know for a fact there simply aren't many doctors like Dr. Malchow who possesses a sincere and genuine desire to help heal people and see them improve so they can enjoy vibrant good health and have the joyous life we were all created to have. I have never felt as cared for or as completely safe as I do at AMG and I just cannot recommend them highly enough. I would urge anyone whose life is being negatively impacted by depression, PTSD, anxiety or pain to please not continue living under these clouds of despair when there is a simple but miraculous treatment available now. And I wouldn't consider going anywhere other than AMG in Franklin. Having completed my first series of 6 ketamine infusions, I am now happily looking forward to continuing with monthly maintenance infusions and life getting even better and more miraculous!
Kavin Williams
Kavin Williams
12:16 06 May 21
They staff at AMG Ketamine and Wellness Center are not only professional, they are good people. Suffering from PTSD and Fibromyalgia I went into my initial consultation with not much hope. Fast forward to today! I feel so much better after my infusion treatments. Dr. Malchow and the nurses (I call them the 3D’s because their names start with D😁) were so kind and patient with me. They prayed with me before every infusion. The life changing results I have experienced are not only because of the treatments but because of the pure and genuine hearts of these fine people.
THANK YOU SO MUCH!
Fisher R
Fisher R
20:33 28 Apr 21
Dr. Randy Malchow and the staff at AMG Ketamine and Wellness Center are phenomenal!They provide outstanding professional and personal care that is only surpassed by their compassion for those they serve.I am a healthcare professional that needs to see strong evidence of studies in peer-reviewed medical literature supporting a treatment regimen--before I agree to utilize it. Therefore, before scheduling my first appointment, I did a thorough review of the research and evidence base (including the studies listed on the AMG Ketamine and Wellness Center website) and found that ketamine has been evaluated for many years and shown to be very effective in the treatment of several medical conditions—including depression and anxiety.However, beyond the published studies demonstrating efficacy, one always wonders what their personal experience will be like when receiving a treatment they have not tried before.Now after the initial phase of treatments and being on a monthly maintenance infusion for a few months, I am happy to report my experience has been even better than I even imagined it would be!Dr. Malchow is a wonderful example of being a kind and caring physician/healer with exceptional expertise and clinical skills. He has been an attentive listener to address my questions and concerns and then to personalize the treatment experience for me--which has led to lifechanging positive results!The dark clouds of depression and anxiety are now drifting away and revealing the sunshine and blue skies of a renewed life with hope, health and happiness!I am so thankful to have found Dr. Malchow and his team at the AMG Ketamine and Wellness Center and I enthusiastically recommend that you check them out and see if they can help you as well!
Nancy Gish
Nancy Gish
16:45 28 Apr 21
So very thankful for Dr Malchow and his staff at AMG Ketamine and Wellness Center in Franklin, Tn. They have been a blessing to me!
Leila Casteel
Leila Casteel
01:30 23 Apr 21
Dr. Malchow and his entire team are amazing to work with and truly dedicated to helping patients through recovery. This treatment is vitally important for those wanting improvements in depression, anxiety, or addiction - and doing so without dependence upon lifelong prescription medications, using safe and effective methods, is so important. I highly recommend to anyone looking for a real solution to reach out to Dr. Malchow's clinic. There really is help out there . As a nurse practitioner and patient, I could not recommend AMG Ketamine more. There is a peaceful and beautiful life waiting out there!
J R
J R
08:21 17 Apr 21
Pleased with Depression Remission after First-Time Ketamine Infusion Series:Hello. I had a wonderful experience with the healthcare providers and staff at AMG Ketamine & Wellness Center that I wanted to share.I have suffered from treatment-resistant bipolar II depression for many years. In the past, I have trialed dozens of medications, had electroconvulsive therapy (which helped at the time but caused cognitive / memory issues at my job which made occasional maintenance or repeat treatment series unsustainable), and ultimately even qualified for a research study that implanted a deep brain stimulator to try and treat me.Four months into turning on and adjusting the deep brain stimulator settings, my depression did indeed lift and was kept in remission for the past 5 years - allowing for a much reduced amount of medication and therapy for my mood stability. However, 2020 apparently proved to be too much even for my neural implant. Between the global pandemic, the loss of a parent to cancer, and a stressful job and living situation, I found that I once again was suffering from a dreaded major depressive episode and needed help.Having been displeased over several months of trying to get psychiatric help in Middle Tennessee due to the low availability of providers that take my insurance, slow speed of action for treatment, and poor quality of care / knowledge given my complex history (i.e., why retry me on medications that had previously not provided adequate relief?), I came across and reached out to the AMG Ketamine & Wellness Center. I had previously heard of both transcranial magnetic stimulation and ketamine medication as therapeutic modalities for treatment-resistant depression that I had not yet tried, and ketamine provided an option between the two - whether via nasal inhalation or IV infusion - that would not interfere with my deep brain stimulator hardware.The wellness center staff made me feel very welcomed and holistically cared for when I completed my intake assessment and throughout the treatment process. As it was an anesthesiologist - Dr. Malchow - that oversaw the ketamine infusions, it allowed for a more aggressive dosing schedule than offered by other ketamine clinics, which I appreciated given the hope it held for a quicker and stronger relief response for my depression.The calm environment and other adjunctive IV medications Dr. Malchow was able to prescribe meant that I stayed relaxed and never had a bad “trip” during my infusions, even despite eventually titrating the series of ketamine doses up to near their maximum limit. Personally, I found being on ketamine to be enjoyable and like having an interactive daydream that was different every time (if I didn’t find myself dozing off on occasion).Ultimately, I am pleased to announce that three weeks into my once-a-week treatment, the clinic assessed a 40% reduction in my depression scores while parents and in-laws were also first starting to note a personal improvement in mood. By the end of the six week main course, not only did I then personally start feeling better, but the clinic assessed a 70% reduction in my initial depression scores. It was so amazing and just what I had hoped for and needed.Just recently, I had the first of a few once-a-month maintenance treatments that I plan on completing to top off this medication therapy as recommended by the clinic (and I did feel like I needed a little booster). I will certainly keep the clinic on speed dial given the robust results and be recommending it to my friends and family.Now, here’s just to hoping that my insurance provider will consider reimbursing me for some of the cost of having my mental health back!
Austin Loeppke
Austin Loeppke
20:52 14 Apr 21
The staff here is amazing. They are warm, welcoming, and exceptionally qualified. It is clear that all the staff and Dr. M are passionate about what they do. They truly are invested in helping people get better, and beyond that, even thrive. If you or a loved one needs help, I highly recommend that you look into this place.
Matthew Bassett
Matthew Bassett
20:08 08 Apr 21
Ketamine literally saved my wife's life. She was suicidal and I still have her with me today because of these treatments. I also can't say enough about how awesome the staff at AMG is. They honestly care about our journey. They are now more than our help for my wife's depression, they are our family.
Jiju Jam
Jiju Jam
17:55 12 Mar 21
I am so glad I found AMG Ketamine. Dr. Malchow and his team, Dawn and Rona, are truly the kindest and most compassionate people I've worked with in my journey to find pain relief over the years. Dr. Malchow was very thorough in explaining the process to me, at no point did I feel uncomfortable, they were prepared to address any need that I had. They are truly amazing, and I would recommend anybody to consider them if you are searching for a possible solution to your pain care needs or assistance with medication resistant depression.
Brenna Coleman
Brenna Coleman
17:59 09 Mar 21
These guys are amazing. They love helping people and they make you feel right at home. And they know what they’re doing. Ketamine has helped my depression, GAD, PTSD, and pain immensely. 100% recommend.
Tanya Seal
Tanya Seal
17:15 05 Feb 21
After dealing with PTSD for several years we decided to give ketamine a try. Nothing else worked. Meds were useless and just masked symptoms, and the stelate ganglion block worked for a very short time. My husband was a police officer for 13+ years. Dr. Malchow is beyond awesome. He’s compassionate, and very knowledgeable. Some ketamine clinics do not have anesthesiologists who perform the infusions which means you could never get the maximized dosing. This treatment has been a life saver for my husband and family. I am beyond grateful to Dr. Malchow and his staff.
Ben Seal
Ben Seal
18:28 04 Feb 21
Ketamine infusion has proven to be a significantly helpful treatment for PTSD. The staff at AMG Ketamine & Wellness Center are professional and compassionate. Dr. Malchow is top notch!
Tanya Fish
Tanya Fish
18:17 04 Feb 21
After suffering for over 5 years with PTSD, I have found that Ketamine infusions are amazingly helpful. If you're suffering with PTSD and not finding relief please give this some serious thought.
AMG Ketamine and Wellness Center is professional and compassionate. Dr. Malchow is seriously the best.
Five stars!
Leslie Ferrell Kirby
Leslie Ferrell Kirby
03:11 23 Jan 21
Goodness where do I even start? I’ve had chronic pain for over 20 years and have consistently been prescribed opiates. I had been studying the effects of ketamine on the brain and pain receptors for about 2 months. As I was studying I also found out that opiates cause hyperalgesia which makes you more sensitive to pain. I made an appointment for a consultation and Dr. Malchow sat with me for two hours discussing everything I had (6 autoimmune disorders). We decided that the opiates weren’t optimal anymore. I was a bit scared to let them go but he was very reassuring. I had my first treatment and with his help was off all opiates by the second treatment. The peace I felt with not just the infusion but with Dr. Malchow, Rona, and Dawn. It truly was a spiritual experience. They never left me alone the whole 4 hours and knew when I needed adjustments. This is the first time I’ve been out of pain in years. My husband has even been amazed by how my memory and energy have improved. I feel awake in a way that almost makes me cry. I had 5 infusions total and will possibly go back for boosters. I will always have to be treated for my autoimmune diseases but I NEVER have to be tethered to opiates again. I did my research and found AMG and Dr. Malchow and it’s the best decision I’ve ever made!
Jennifer Lewis
Jennifer Lewis
15:52 04 Oct 20
So happy with the infusions Dr Malchow provides for my chronic pain condition. Not only is he very knowledgeable in the benefits of ketamine for pain like mine but he and his staff are so caring and do everything to keep you comfortable and have a very pleasant experience during your appt! Would highly recommend these the services to anyone looking for help in crps or other chronic pain conditions!
I cannot say enough good things about this place. I am forever grateful to Dr. Malchow and his staff for their part in my healing. Thanks to this treatment, I have a quality of life for the first time, my panic attacks are gone and I’m playing with my kids again. Before this medicine, my depression and anxiety were out of control and debilitating. I had tried countless medicines and treatments with no success. Now I have hope for the future and look forward to everyday living. My treatment resistant depression is now gone and I can focus on living rather than surviving.
Through this medicine and the caring hands of the staff, I am offered a second chance at having a life worth living. My mental well being is now stable and positive. I feel like my life can begin now that I have my mental health under control. My life will always be divided into before and after ketamine. Now I have a hope for the future and could not be more thankful!
Jules M
Jules M
12:44 30 Jul 20
I am living a new life, thanks to Dr. Randy Malchow and the excellent staff at AMG Ketamine & Wellness Center. They truly live up to the name of "care-givers". I thought I was out of options to address chronic spine pain after an auto accident 3 decades ago. I now face the future with better functionality, deep gratitude and renewed hope.
Jules DeZonia Mason
Jules DeZonia Mason
20:08 29 Jul 20
AMG Ketamine and Wellness Center is a first-rate medical practice that provides excellent therapy, in my case for chronic pain due to spine trauma after an auto accident 33 years ago. Dr. Randy Malchow and his staff are well-trained, attentive and interested to offer compassionate care.
Colton Jolly
Colton Jolly
03:46 17 May 20
I came here completely out of options. I was having horrible anxiety attacks constantly. I had tried SSRIS, Neuro training, hyperbaric therapy, the list goes on. Nothing gave me relief. I was really close to accepting that my life was gonna be filled with these panic attacks and I never would find peace. But after my treatments here, I have had more relief then imaginable. I still have some minor anxiety but these treatments have turned the severity from a 10 to a solid 3. What deserves the biggest applause is the staff. Dr. Malchow is an extremely compassionate person and you can tell he genuinely wants to help. In any way he can. His staff is the same way. I have had incredible conversations with them during my treatments (cause trust me, wild thoughts come and go during treatment). They engage with u, and they are extremely compassionate about what they do. I highly recommend this place. These are genuinely good people.
Grace Walker
Grace Walker
14:46 25 Apr 20
Dr. Malchow and associates changed and saved my life. Dr. Malchow was very careful and reviewed all potential positives and negatives and explained everything to me clearly. Everyone in the office is very kind and caring. Since I have completed my treatment, I will miss visiting with them. I cannot recommend Dr. Malchow and AMG Ketamine enough!!! I feel stronger and better mentally than I have since I can remember.
Kirsten Borgeson
Kirsten Borgeson
23:09 23 Apr 20
No possible way anyone could be in better more capable, compassionate hands than those of Dr. Malchow and his staff!!
Absolute BEST in every way!!
Tom Hilpert
Tom Hilpert
17:35 02 Apr 20
Dr. Malchow is one of the most caring and compassionate doctors I have ever met. He goes above and beyond for his patients.His compassion and professionalism have clearly been communicated with the nurses and other staff. They too, were both professional and caring and friendly.I had previously tried a different ketamine clinic, and that one was unable to complete even one infusion because it caused my blood pressure to rise.Dr. Malchow dealt with the blood pressure issue with ease. In addition, he makes the IV process almost painless!I highly reccommend Dr. Malchow, and AMG Ketamine.
Omega Kimoto
Omega Kimoto
23:37 31 Mar 20
I was diagnosed 10+ years ago with a condition once known as Reflex Sympathetic Dystrophy known called Complex Regional Pain Syndrome (Intense burning/freezing/severe neurological pain/swelling/color changes) along with several other conditions that coincide. 20 plus surgeries and every treatment and medication around (to include every pain medication a person can think of) were tried with little help when I considered the side effects and reactions. I heard of a treatment that was helping patients like myself several years ago called Ketamine Infusion Therapy. It was extremely difficult to find anywhere that offered the infusions. I was blessed to find a provider and location that started doing the infusions for me. After the recent opioid crisis many pain management providers and locations closed. My provider was one of the ones that closed. I also began having more health problems that needed closer attention especially during infusions. Traveling 2.5 hours each way to the previous facility was also extremely difficult. Due to a local support group I had the opportunity to meet Dr. Malchow at the VA while helping a friend from the group attend his second infusion protocol Dr. Malchow began at the facility. His protocol was quite different than the ones I had over the years. I'm not a Veteran myself so I was unable to get care at the VA; however after a long discussion regarding Ketamine Infusions the day we met he and I kept in contact. Dr. Malchow and AMG Ketamine opened and I had my first infusion under his protocol. I can't express how kind and knowledgeable Dr. Malchow and staff are with not only Ketamine treatment for my conditions as well as other infusion medications along with Ketamine to help increase my quality of life. The facility is clean, comfortable, non-clinical, relaxing and easy to navigate. My infusion was the most peaceful infusion I've experienced due to the difference in protocol and medications along with having a anesthesiologist monitoring my care continuously. I have been checked on personally the following day, next week and several weeks post infusion. I have been fortunate enough I've been able to extend the time between treatments and feel more hopeful. Thank you Dr. Malchow, Rona and staff at AMG Ketamine for your care, kindnesses, compassion and excellent care.
David Alfery
David Alfery
21:28 30 Mar 20
My wife has been traveling to New Orleans once a month for the past year in order to get a ketamine infusion given by an anesthesiologist, since she receives a higher dose than non-anesthesia trained providers can safely administer. We are both so grateful to have the Clinic open in Nashville. We were concerned that the care she has received in New Orleans would be matched, but our fears were needless. Dr. Malchow was comprehensive in his evaluation, communicated closely with her doctor in Louisiana, and her care has continued seamlessly. The staff is thoroughly professional and warm and caring in their treatment of her. She could not be more pleased with their care. Thank you, thank you.
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